Academy & Swiki

Started by Dr. Tax, Ph.D, January 29, 2013, 05:15:57 PM

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Dr. Tax, Ph.D

Yes we know, the Academy and Swiki wiki software is broken.  We are working to fix it... or are we? O_O
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

GSK


Hyper Anthony


Commie

Wish I knew what was wrong. I've tried to fix it a few times now ?_?
Hoot hoot de doo! LOL

SW Chris

Do we have the latest wiki software installed?
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Commie

Yes.  Or at least we did when I last tried to fix it a month or so ago.
Hoot hoot de doo! LOL

Roy Curtis

Quote from: Commie on February 05, 2013, 06:52:09 AM
Wish I knew what was wrong. I've tried to fix it a few times now ?_?


curious; how are the sites hosted (shared / VPS) and what were the attempted fixes?

Commie

Hoot hoot de doo! LOL

Roy Curtis

Quote from: Commie on February 06, 2013, 05:11:17 AM
Yes.


? i do not understand

may i have permission to assimilate the content of the academy into the ActiveWiki in the meantime? (from archive.org)

Dr. Tax, Ph.D

Chris - can you contact our host and allow them to increase the memory available to run PMWiki?  It may be a host issue.  Forward them the addresses of the Swiki and Academy and tell them it just stopped working one day.
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

Commie

There's been a few updates since I last tried fixing this. Updated again. Still a no go. But what's interesting is that the .php file which reports being out of memory isn't always the same. I'm starting to believe more and more than this is a hosting issue. Need to contact those bums :@
Hoot hoot de doo! LOL

Dr. Tax, Ph.D

Quote from: Commie on February 12, 2013, 03:51:37 AM
I'm starting to believe more and more than this is a hosting issue. Need to contact those bums :@


It is a hosting issue.  I've looked up this error and read a few message boards and it's a host-side problem.
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

SW Chris

Please tell me exactly what I need to tell the host, or I can give you the username and password to the support portal and you can create the ticket. Since you're more familiar with the problem that might be best, but it's up to you.
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Commie

Hoot hoot de doo! LOL

Hyper Anthony


SW Chris

Still waiting on Syn or Comit to get back to me.
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Dr. Tax, Ph.D

Quote from: Dr. Tax, Ph.D on February 06, 2013, 11:52:08 AM
Chris - can you contact our host and allow them to increase the memory available to run PMWiki?  It may be a host issue.  Forward them the addresses of the Swiki and Academy and tell them it just stopped working one day.
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

SW Chris

Quote from: SW Chris on February 12, 2013, 03:15:49 PM
Please tell me exactly what I need to tell the host, or I can give you the username and password to the support portal and you can create the ticket. Since you're more familiar with the problem that might be best, but it's up to you.


"It just stopped working" isn't specific enough.
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Dr. Tax, Ph.D

Quote from: SW Chris on February 21, 2013, 04:55:30 AM
"It just stopped working" isn't specific enough.


That's literally what happened, though.
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

Hyper Anthony

Might help to attach the sources that led you to suspect a host-issue.  Beyond the error statement and that, we don't really have much else to go on.

SW Chris

Also what troubleshooting steps did you take to fix it? I don't know this information in detail because I didn't perform the work, so I can't pass it along. Did you upgrade the wiki? Did you route through the code to see what module was breaking down? And so on. About what date did things stop working?
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Commie

The wiki was upgraded and also rolled into a default state, without add-ons and such. There is no particular module breaking down. Refresh it enough times and you'll see it's sorta random, indicating it's likely a resource management issue. Not sure when it quit working...there was a thread about it in the staff forum though :X
Hoot hoot de doo! LOL

SW Chris

Okay... now I just need to remember the name and URL of our host. >,<

Amateur hour here over in SW City. lol.
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

SW Chris

Alright, ticket submitted. And for future reference, in case I forget again, it's Hasweb.
[SIZE=10pt][B]SW City Admin, River District[/b][/SIZE]  [face_grin]
Leadership
"The Knights of Good is my intellectual property.  I've trademarked a logo and hope to turn it into a legitimate business someday.  Possibly a delicious breakfast cereal." --Vork

Dr. Tax, Ph.D

Quote from: SW Chris on February 22, 2013, 04:49:07 PM
Okay... now I just need to remember the name and URL of our host. >,<

Amateur hour here over in SW City. lol.


lmao

Nice work, Chris.  Thanks.
Dr. Tax, Ph. D - Mayor of SW City, Governor of Estate District... [synsuit]

Byte:      Baro bo Baro banana for Faro me my mo Maro... BARO!
Baro:      sure, ok

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